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Remote working sorts out the good and bad managers – a view from our head of Client Engagement

Remote working sorts out the good and bad managers – a view from our head of Client Engagement

by Darren | Apr 8, 2020 | Ops & change management

A cup of tea, some toast and watching the news. That’s my morning routine for when I am working in my office. The news often gives way to a black and white western that plays in the background with no sound, and my inroad to work is a review of my emails, messages,...
Further cost cutting will require next-gen off-shoring

Further cost cutting will require next-gen off-shoring

by Darren | Apr 1, 2020 | Ops & change management

I write as results season is getting into full flow for banks. The thrust of it already seems to be that banks are promising their shareholders that they will get serious about costs.   It’s not easy being a bank these days. Flows are low; capital needs are...

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