• 07 Jun

How to convert lame outsourcing into energised outsourcing

Darren Sharma Thursday, June 7th, 2018

Here are two things which I often hear from analysts who work with offshore resources, and I’ve been wondering how they can be consistent – My offshore analysts are pretty poor. I have to train them a lot, turnover is high and they just don’t seem to get it. – Our outsourcing arrangement is fine. Why don’t people think this is inconsistent?   Are their standards too low? Mass market research offshoring has been around since 2001. It was preceded by large middle office and IT operations. When, after Y2K, bright sparks in operations decided to try offshore research, it …